Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Accepts Stripe/ Paypal/ Klana
We keep your payment information secure. We never receive your credit card information.
Returns and exchanges
I gladly accept returns and exchanges
Contact me within 3 days of delivery
Dispatch items back within 7 days of delivery
I don’t accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Very Important: If you have any health-related claims and allergies to beauty products. I am not a medical or healthcare professional and do not claim that the use of my products may have a positive effect on pre-existing physical and/or mental health conditions. The information in my listings pertains to the properties of specific ingredients used in the product. Posting via ROYAL MAIL 2nd class if you need to deliver soon, please contact me, will arrange special delivery with *additional charges apply.
All sales are final. If your order and items have already been created and/or shipment has been created for your package, a Cancellation Fee of 20% of our total purchase price may apply, depending upon the work and time that has already been completed to create your order.
ALL SALES ARE FINAL. Any approved returns are subject to a 20% restocking fee and will not include the
original shipping costs.
If you have a problem with your order, please contact us ([email protected]) within 3 days of receipt
and we would be more than happy to discuss your issues and do our best to correct any problems you may have.